The Blog

Why are companies and businesses so interested in getting their customers to take surveys these days? So you can know exactly what is it your customer wants from you. 3 Simple Questions to Survey Every Customer Did you meet their expectations? What could you have done...

What is a very wise business decision that a celebrity made? 3 NOTABLE INVESTMENTS CELEBRITIES MADE THAT HAVE MADE THEM A FORTUNE Ashton Kutcher in 2010 founded a tremendously successful venture capital company in A-Grade Investments. George Cooney made his fortune...

How would I increase my graphics design sale? The 2 Questions that Solves Everything in Business What one promise that if we could deliver on our target customer would chase us down for our business? So how can we deliver on this promise?

What are the effects of good customer service in my business? Great Customer Service results in a REPEAT CUSTOMER who tell everyone they know to buy from you. It is your primary goal is business to provide great customer service defined by a perfect buying...

What is the first rule of customer service? FIRST RULE OF CUSTOMER SERVICE Creating the perfect buying experience so the customer becomes a raving fan who continue to buy from you and tell others to buy from you.

Would you take a good advice from a younger person? I would take great advice from a toddler but the secret is knowing when you are getting great advice and it generally comes from someone who has experience in the area they are giving advice in. But I have learned...

What is the most important customer service? Customer service has 2 objectives when done right. HOW DO YOU KNOW WHEN YOU HAVE DONE GREAT CUSTOMER SERVICE? A customer becomes a repeat customer who tells everyone they know about how great your business is. Your goal...

How do you write a short business pitch? What would you want to hear and know about within a business pitch that would MAKE YOU give your hard-earned money to this? An investor thinks the same way. 5 Questions EVERY Investor Will Ask During Your Pitch Why will this...

What is a good percentage of repeat customers? I have tracked all my customers for 20 years and have found that 1/3 of all my business is repeat customers in that 1/3 is referred by my customers and 1/3 comes from my marketing. Your goal is to have every customer...

Do accountants typically write business plans? Why? No, but they can possibly help with one or 2 questions. YOU need to write your business plan so you understand the data and are involved in the strategy for your business. NEVER LET SOMEONE ELSE WRITE YOUR BUSINESS...