The Blog

Is it bad to live your life entirely within your comfort zone? Greatness is never achieved without pushing yourself past your comfort zone. It requires more than what average people will give. So it is not bad but it will result in a very average life.

What is customer dissatisfaction definition? You have a dissatisfied customer when they feel like what they paid for did not meet their buying expectations and would not buy your product or do business with your company again.

What makes a job worthwhile even though you put yourself in a dangerous situation every day to do it? WHY PEOPLE DO DANGEROUS JOBS I would say let us look at people who put themselves in danger every day at their jobs. Most are first responders and military and yes, ...

What is your philosophy of good customer service? You have achieved good customer service when your customer would buy from you again as well as refer you to friends and family.

How do companies offer "satisfaction guaranteed" offers? To offer "satisfaction guaranteed", you must clearly understand what that looks like to your customers and make sure you can fulfill it in a measurable way. Define the time limit from the date of purchase and...

What makes you a good candidate for a customer service position? 4 MUST HAVE QUALITIES FOR GREAT CUSTOMER SERVICE Friendly Good listener Service oriented (like helping people) Problem Solver

Is promoting a brand name that consists of seven letters good or bad? It is neither good or bad. A brand name should be catchy and easy to remember snd associates your brand position in the mind of your customer.

How do I overcome the mistakes of a newly created brand name? If it is new you can rebrand it now. A brand takes 3 years minimum to have a place in your customers' minds. If your current brand choice is not the right fit, change it now. Ask What ONE promise if we...

What is the main benefit of customer satisfaction? NOTHING in business is more valuable than a satisfied customer because they will become RAVING FANS who: Buy more from you Tell others about you. Defend your company

What makes quality customer service? Create the perfect buying experience from beginning to end. MASTERING CUSTOMER SERVICE Does your product/ service meet the expectations of your customer? Have you made the buying process effortless? Do you provide ongoing...