EP 161: The Perfect Job Interview

Whether you are interviewing people to work for you or may be interviewing for a job yourself, here are the top qualities to focus on. Based on hundreds of interviews over 20 years as well as conventional wisdom in the job market, Sean shares his tips for “the...

EP 159: Customer Complaints

  Sean shares how customer complaints can be your best friend if you use them correctly.  Emails and texts should be avoided if possible.  Acknowledging the issue within 24 hours, schedule a meeting within 2 days, let them talk, suggest a solution and then follow...


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