Customer Service Doctrine

What happens if customers are not satisfied? CUSTOMER SERVICE DOCTRINE Find out why they are unsatisfied and how it can be corrected and make it right as fast as possible and a simple apology goes a long way. Make sure you don’t have a systemic customer service...

How to Make Great Business Decisions Every Time

How do I make effective decisions in a business? How to MAKE GREAT BUSINESS DECISIONS EVERY TIME Accept from the beginning you will make the best decision possible and quickly, as this is often where many get stuck, based on the information you have at the time. I...

3 Skills All Great Leaders Have

What is the most important skill of a leader? There is no one skill that makes a leader it is a combination of skills that makes a great leader. 3 SKILLS GREAT LEADERS ALL HAVE A great leader attracts great talent because of their leadership, past accomplishments,...

A Business Plan Answers 4 Important Questions

What are the pros and cons of developing a business plan? There are no cons unless you fail to adapt and alter your plan if and when obstacles you had not accounted for happening, and they will. But there is no downside of countless due diligence in a business plan. A...

4 Ways to Determine a Good Advertising Campaign

What makes a bad advertising campaign? An advertising campaign with no clear purpose or goal, no strategy, and no measurables to determine success. 4 WAYS TO DETERMINE A GOOD ADVERTISING CAMPAIGN Why are we advertising in the first place? What will be our vehicles for...

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