Business with High Customer Lifetime Value

What businesses have high customer lifetime value? Cars sales have been very good lifetime value customers as I personally have purchased more than 15 work vehicles from one salesperson/ dealer in my area and 7 from another both totalling well over a 1/4 million...

How to Handle Rude and Abusive Customers

Have you ever seen a rude or entitled customer get put in their place? You’re not going to fix someone being rude but it does not mean you have to take their verbal abuse either. I have about every couple of years had to tell a customer/client that we no longer...

Pictures in a Business Plan

Can a business plan have pictures? Pictures may help represent logos you like and or storefronts that you think would work. Having pictures of ideas and examples of items you may want to copy (not intellectual property of course just ideas) could be...

Negotiating Equity in a Startup

How do I negotiate equity working at a startup? As the founder, your goal is to keep as much equity as possible and always staying in the majority so you cannot get removed. Give enough equity to make someone’s investment worth their risk but not enough to make...

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