How can you manage customers at the early stage of your business?
6 TIPS TO MANAGING CUSTOMERS
- The secret to managing customers is to be/think like your customers. What do they want?
- What is their problem/pain points?
- When sharing a complaining with you (shut up and listen to them)
- Solve their problem COMPLETELY WITHOUT DELAY.
- Confirm with them they are satisfied
- Ask how we can do better
