Customer Satisfaction – The Only 2 Questions that Matter

Jul 9, 2020 | Articles, Sean Answers | 0 comments

How do I use customer satisfaction index calculation?

CUSTOMER SATISFACTION- THE ONLY 2 QUESTIONS THAT MATTER

  • Would you buy our product/service again?
  • Would you recommend our product or service to a friend or family member?

You can follow up with many other questions but these 2 are the ones that matter.

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