You’re not going to scale a company if you can’t build a great team! You ability to put together a team will be the difference.
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Create Force Multipliers
The overall principle is creating force multipliers. I want to have two people who are together doing the cumulative work of three people.
Have Clear Expectations of Success
Set measurables so you and your team member both know what success looks like.
Reward Excellence
Find out what move the need for your team members. Some people might respond better to shorter hours, bonus pay, or some other incentive.
Put Them In Areas of Strength & Remove From Areas of Weakness
I know where my team members are good and I know where they are GREAT. That’s where we want them: in their areas of greatness. That is where they are most effective and motivated.
Create a Great Work Environment
This is different than company culture. This is about the physical space they work in.
I had one employee who would bring her dog into work and it was so well-trained. It was quiet, did its business outside, and calmly sat under her desk.
My CPA found the upstairs offices too noisy so I built her an office downstairs where she could concentrate on her job. If someone needs to work from home, I don’t care! Whatever make them more effective.
Create a Company Culture
Create a place where people want to work and is attractive. One of the ways we do this is giving out nicely branded gear to our team members; hats, jackets, etc.
Provide Training & Education
All your team to improve their individual selves and train them to get better.
Give Them Challenging Opportunities
Don’t let them become complacent and bored. They might jump to a different company where they feel they will be challenged more.
Facilitate Your Team Members Outside Interests
One team member of ours I let leave work early every week so she could get her horseback riding time in. Perhaps some members need a better schedule to accommodate their children’s activities or personal/medical issues.
Find Out Their Long-Term Ambitions
I like to interview them BEFORE they tell me they are looking to move on to somewhere else. People will look for more in the way of title, responsibility, ambition, and these are people I want to keep around. Some them I’ve been able to make great partners out of because they had ambition to be owners and I understood this before they left to go somewhere else.
