What is the most important customer service?
Customer service has 2 objectives when done right.
HOW DO YOU KNOW WHEN YOU HAVE DONE GREAT CUSTOMER SERVICE?
A customer becomes a repeat customer who tells everyone they know about how great your business is.
Your goal when providing customer service is to provide the best buying experience possible for your customers even when things don’t go perfect your continue to try and make the experience great even if the customer is unhappy initially. This is your Northstar- The PERFECT BUYING EXPERIENCE.
