How can a company attract and retain customers and cultivate strong customer relationships?
How to Attract, Retain and Cultivate Great Customer Relations
- Offer them something they want, need or desire
- Offer something your competition does not
- Provide exceptional customer service/ customer experience
- Provide more than what they paid for in the mind of your customer
- Reward them for their business
- Give them a reason to continue buying from you
- Create a fan club
