Sep 5, 2020 | Articles, Sean Answers
How do you effectively manage a family business? How to work with family in a family-owned business. There still needs to be ONE general. Everybody on the team needs to be a contributor. Everyone needs to know their position and be in an area of strength. Don’t bring...
Sep 5, 2020 | Articles, Sean Answers
What are the three most important things in customer service? 3 RULES FOR GREAT CUSTOMER SERVICE Listen to the problem/concern WITHOUT INTERRUPTION Solve the problem without delay. Confirm the customer is satisfied with the solution you have...
Sep 5, 2020 | Articles, Sean Answers
What are the differences between those who dream of owning their own business and those that make the move? What is the seam that separates the two categories? Successful people know what they want and take massive action on it with relentless determination....
Sep 5, 2020 | Articles, Sean Answers
What should a customer service representative say? It is not what they say that is important though being trained to provide the routine assistance that is required is important. Great customer service starts with listening to the customer so you know what they need...
Sep 4, 2020 | 10 Minute Entrepreneur, Podcasts
Learning from mistakes is crucial! Today we are talking about the foul balls that are important – NOT the home runs! Check out this episode! We always think we have to hit a home run. I get so many DMs on Instagram from people that want...
