Sep 7, 2020 | Articles, Sean Answers
What are the 5 most important skills an entrepreneur should develop? I WOULD BET ON ANY PERSON WITH THESE SKILLS (TRAITS) TAKE INITIATIVE (without having to be told or reminded to) SINGULAR FOCUS RELENTLESS DETERMINATION SELF CONFIDENCE LEADERSHIP (People want to work...
Sep 7, 2020 | Articles, Sean Answers
What are the three ways in which firms can establish a competitive advantage? HOW TO ACHIEVE A COMPETITIVE ADVANTAGE What does your competition NOT OFFER that you can offer? Delivery, financing, overnight delivery, membership discounts, better selection, etc. What...
Sep 5, 2020 | Articles, Sean Answers
How do you effectively manage a family business? How to work with family in a family-owned business. There still needs to be ONE general. Everybody on the team needs to be a contributor. Everyone needs to know their position and be in an area of strength. Don’t bring...
Sep 5, 2020 | Articles, Sean Answers
What are the three most important things in customer service? 3 RULES FOR GREAT CUSTOMER SERVICE Listen to the problem/concern WITHOUT INTERRUPTION Solve the problem without delay. Confirm the customer is satisfied with the solution you have...
Sep 5, 2020 | Articles, Sean Answers
What are the differences between those who dream of owning their own business and those that make the move? What is the seam that separates the two categories? Successful people know what they want and take massive action on it with relentless determination....
Sep 5, 2020 | Articles, Sean Answers
What should a customer service representative say? It is not what they say that is important though being trained to provide the routine assistance that is required is important. Great customer service starts with listening to the customer so you know what they need...
