As a business owner, you need to be dependable if you want your staff to be dependable. If you’re not dependable, you’re not going to keep high level staff members. You need to be the example of being dependable. That means you don’t have to be reminded to get something done, it means you get the job done faster than it’s asked for and better than they requested.

You need to be the person modeling dependability within your organization if you want your staff to have it. If you don’t have it, they won’t have it. Good luck running a great company when nobody in the business can be trusted to get something done.